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London

£12 - £15 per hour
Ref: 0841508RW  Date Posted:  23/08/2019
Are you an organised and hardworking individual who loves giving outstanding customer service!? If you're  ready to take the initiative every day and represent their medical brand!

The ideal candidate will be
- Proactive and confident working to strict deadlines
- Be passionate about giving exceptional customer service over the phone
- Love meeting and speaking to new people every day
- Be organised and able to keep on top of orders, customers and targets
- Happy to provide reports to senior members of staff
- Confidence to place orders under pressure to meet strict deadlines

This role is very involved, you will work in a team 3 Customer Service Assistants, reporting to the Manager on a daily basis. Constantly interacting with customers, you will be a vital part of the customer service package, being caring and considerate throughout the process. 

Your duties will include: 

• Supporting sales representatives processing orders 
• Ensuring the process runs smoothly from start to finish
• Creating and providing reports for the senior members of staff 
• Monitoring shipments and deliveries and ensuring they are on track - resolving issues if there are delays
• Liaising with customers and ensuring they receive the best customer care - you will be a brand ambassador!

If you enjoy helping others and want to work with a company who delivers not only packages, but has a directly positive impact on their customers' lives, then this is the role for you!

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