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Customer Service Representative – Medical Technology Firm


£25000 - £28000 per annum
Ref: 917448MS  Date Posted:  19/08/2019
Are you interested in being a part of a creative, passionate and committed organisation delivering change to peoples’ lives? Are you keen on an involved, client-facing, and fulfilling role in a fast-paced environment where your daily input would have an impact on improving individual lives?

Working closely in a team of 3, you will be a linchpin between the party delivering essential treatment medication and the client. This will not be your traditional customer service role since you will be trusted with ensuring that the process runs smoothly while delivering excellence in all customer interactions at all times.

Your extensive previous administration experience in a client-facing role will help you provide high-quality customer service ensuring that all reports, data inputs and information provided to internal and external stakeholders are accurate and of high quality. You will thrive in a fast-paced environment, offering quick and accurate assistance to customers knowing that your input is vital to the treatment success.

Your duties will include:

• Responsible for supporting sales representatives and channel partners in processing orders

• Providing reports to the Sales team

• Monitoring, tracking and updating clients on the status of shipments

• Managing various databases

• Liaise with external agencies

To fit into this supportive, open-minded yet determined and dynamic company you will have to be passionate and determined to drive the change and peruse growth and learning in everything you do. Integrity and accountability will be your top priority while building and maintaining positive, high value and long-term customer relationships. 

This well-established, successful and purposeful company is looking for a positive, driven and motivated business-to-business Customer Service Representative to join their brand new offices in Paddington.

Interviews starting next week – do not miss you chance to be a part of a change!

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