Senior Account Manager – Reputation and Issues Management for High Profile Individuals and Businesses London

London

£45000 - £55000 per annum
Ref: 084100192  Date Posted:  04/04/2018
If you relish the challenge presented by complex situations and can be the voice of calm in sensitive time pressured environment, you could be the addition this talented team are seeking.

With 17 years' experience in offering high level corporate advisory to a blend of high profile individuals governments and businesses, this respected and highly experienced team is looking to expand due to an increased number of retained clients and projects.

Much of the client base is international, so an interest in travel and working in different cultural settings is a must. Additional languages are a significant advantage

Responsibilities include:

• To manage day to day client issues and activity, establishing relationships and acting as the main point of contact, responding to queries and requests without reference to a higher authority when necessary

• To carry out projects as required, drawing attention to any major issues that arise and ensuring that all work is produced to a high quality before it is submitted to directors

• To generate high quality and concise written and oral reports and insight based on research, analysis and intelligence gathering activity, ensuring that the client's attention is drawn to both positive and adverse issues in a timely and effective manner

• To advise on and implement media and other stakeholder communications as required

• To attend client meetings with directors and to present to clients' when required, making recommendations and implementing activity when agreed

• To contribute to new client proposals, providing research, analysis and high quality drafting as required by directors

• To continually look for opportunities to develop own and the company's business, political and media networks, building relationships and maintaining database information for future use

• To supervise the work of consultants working on the account, monitoring workflow, overseeing work and addressing issues when required

• To act as an ambassador for the business at all times, always sensitive to business opportunities

Skills and Experience Required

• Previous experience in corporate communications and/or a reputation management is a must

• Exposure to working with high profile individuals essential

• Previous experience in a consultancy or client servicing environment essential

• Strong analytical ability, liking for complex issues, able see patterns and links between events that are not necessarily obvious to others and respond effectively to them

• Ability maintain a calm, objective and logical approach when dealing with challenging situations

• International exposure. Proven ability to work in different cultural settings

• Strong written and verbal communication skills

• Excellent advisory abilities

• 2nd and 3rd languages highly desirable. Russian or Arabic would be an advantage

Applicants MUST be eligible to work in the UK without Sponsorship

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