ISE Partners

Reception Lead, Technology

Ref. V-58954

£50000 - £55000 Per Annum

London

Permanent

Posted 1 hour ago

Overview

£50,000 – £55,000 + excellent benefits
Immediate start
 
Are you a highly experienced, polished corporate receptionist ready to step into a leadership role and build a long-term career in a fast-moving, contemporary environment? We are partnering with a dynamic and rapidly growing technology firm based in the heart of the City, offering a rare opportunity for a standout Reception Lead to take ownership of a high-profile front-of-house function. This is a visible, hands-on role where you will set the tone for the entire office, balancing exceptional client service with operational oversight and light office management responsibilities.
 
The Role
As Reception Lead, you will be the face and heartbeat of the office, ensuring a seamless, five-star experience for all visitors, clients, and internal stakeholders. You will lead by example, creating a polished and welcoming environment while managing the day-to-day flow of a busy and ever-changing front-of-house.
 
Key Responsibilities
  • Take full ownership of the reception area, maintaining a professional, calm and highly organised front-of-house presence at all times
  • Manage a high-volume flow of guests, ensuring every interaction reflects the firm’s brand and standards
  • Oversee and coordinate meeting room management, including scheduling, set-up, resets and troubleshooting last-minute changes
  • Support and coordinate large-scale internal events, including town halls, investor meetings and company-wide gatherings
  • Operate and manage a busy switchboard, handling calls efficiently and with confidence
  • Build strong working relationships with senior stakeholders, acting as a trusted point of contact across the business
  • Lead and mentor junior or supporting reception staff where applicable, ensuring consistency in service delivery
  • Oversee front-of-house suppliers and ensure stock levels, presentation and facilities are maintained to a high standard
  • Assist with light office management duties, including liaising with facilities, managing deliveries and supporting the smooth running of the workspace
 
About You
  • Extensive experience as a corporate receptionist within financial services, investment, or a fast-paced global technology environment
  • Proven ability to manage multiple priorities in a high-pressure, high-traffic setting
  • Exceptional communication skills with a calm, confident and professional manner
  • Highly organised with strong attention to detail and the ability to anticipate needs before they arise
  • Confident managing meeting room systems, switchboards and front-of-house technology
  • A natural leader who takes pride in setting standards and elevating the reception function
  • Impeccable presentation and a genuine passion for delivering outstanding service
 
The Environment
This is a fast-paced, modern and collaborative business with beautifully designed offices in Liverpool Street. The culture is professional and driven, with a strong emphasis on teamwork, energy and creating a best-in-class workplace experience. If you are looking to step up into a Reception Lead role where you can truly own and shape the front-of-house function, this is an exceptional opportunity to do so in a forward-thinking and high-performing firm.
 
Apply now to be considered.

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