Customer Services Advisor, Global Investment firm
Ref. V-59053-2
£13 Per Hour
Birmingham
Temporary
Posted 3 hours ago
Overview
Ready to elevate your Customer Services experience?
This is the perfect opportunity to set yourself apart within Customer Services and gain incredible exposure to an investment-based environment with long term career prospects.
We’re looking for engaging and outgoing individuals to join a people-focused, customer service call centre within a leading Global Investment firm.
The ideal candidate will be highly confident, have radiating energy and be concise in communication, with the professionalism and composure to support customers through a range of queries and complaints.
Working within a team-focused environment, you’ll help a range of customers through to family offices and corporations navigate solutions designed to support their saving needs.
You’ll be required to work alternating shift patterns over 5 days a week, scheduled in advance, ranging from 8am-8pm- therefore flexibility is essential.
Prior experience of working within a fast paced customer services environment or within retail banking is required.
What you’ll do:
£13 plus holiday pay |12 months | 8am-8pm (alternating shifts)
This is the perfect opportunity to set yourself apart within Customer Services and gain incredible exposure to an investment-based environment with long term career prospects.
We’re looking for engaging and outgoing individuals to join a people-focused, customer service call centre within a leading Global Investment firm.
The ideal candidate will be highly confident, have radiating energy and be concise in communication, with the professionalism and composure to support customers through a range of queries and complaints.
Working within a team-focused environment, you’ll help a range of customers through to family offices and corporations navigate solutions designed to support their saving needs.
You’ll be required to work alternating shift patterns over 5 days a week, scheduled in advance, ranging from 8am-8pm- therefore flexibility is essential.
Prior experience of working within a fast paced customer services environment or within retail banking is required.
What you’ll do:
- Manage incoming calls from customers, providing general support and aiding with account opening and servicing.
- Support the day-to-day coverage of account maintenance processes and handle escalated customer complaints using a solution focused approach.
- Work in line with established procedures and compliance policies, completing compliance training as scheduled.
- Full training and ongoing support.
- Great exposure to financial services.
- Genuine long term career prospects.
£13 plus holiday pay |12 months | 8am-8pm (alternating shifts)